This Privacy Policy describes how Secure Route Labs ("we", "us", "our") handles information in connection with the Android application Turbo VPN — Private & Fast (the "App"). By installing or using the App you accept the practices described here.
Turbo VPN — Private & Fast uses the Android VpnService API. This system permission is required to establish an encrypted tunnel between your device and the VPN server you select. Creating this tunnel is the App's sole and core purpose: it routes your device's internet traffic through the encrypted connection so that it cannot be read by third parties on your network.
Traffic passing through the tunnel is encrypted end to end between your device and our servers. We do not inspect, record, or store the content, destinations, or DNS lookups of the traffic inside the tunnel, and we do not use the VpnService for any purpose other than providing the VPN connection you requested.
We operate the VPN under a strict no-activity-logs standard. In plain terms, while you are connected we never record:
Because this information is never written down, it cannot be sold, shared, or handed over.
What "no-logs" does and doesn't cover. Our no-logs commitment is about your activity — it is not a promise that we collect zero information about your account. Like other no-logs VPN providers, we track limited operational metadata, such as total bandwidth consumed, to run the service: enforcing data plan limits, balancing server load, and preventing abuse. This metadata never includes which sites or services you visited, and is never used to reconstruct your browsing activity. See Section 3.3 for exactly what this includes.
You do not need to create an account manually or hand over any personal details to use the App. However, on first launch the App automatically creates a guest session and registers your device with our management backend. This is required to deliver the server list to your device, manage and balance active connections, apply fair-use limits, and keep your settings consistent between sessions. For this automatic registration we process:
This guest identifier is not linked to your real-world identity unless you later choose to sign in or contact us.
If you choose to contact support, or if you optionally sign in with email or Google, we receive:
To keep the App stable and the servers healthy, we collect a limited amount of technical data. This concerns your interaction with the App's interface and infrastructure — never your web activity inside the tunnel. It includes:
Guest sessions are not linked to a real-world identity, so bandwidth data tied to a guest device identifier is not tied to you personally. If you sign in, bandwidth totals become associated with your account for the purpose of quota enforcement, and are retained only for as long as needed for that purpose (for example, the current billing/quota cycle plus a limited window for support and dispute handling).
We use a small number of established providers for analytics and advertising. They process data about your device and in-app interaction only; none of them can access the encrypted tunnel.
Ads shown in the App interface are served by the partners below. They may collect device identifiers (such as your Advertising ID) to display personalized ads. You can reset or delete your Advertising ID, or opt out of personalization, under Settings > Google > Ads on your device.
All traffic between your device and our servers is protected with industry-standard, openly audited protocols — WireGuard, OpenVPN, IKEv2 and V2Ray. We apply commercially reasonable safeguards to the limited data we do hold; however, no transmission method over the internet can be guaranteed 100% secure.
If you are located in the European Economic Area, we process your personal data only where we have a lawful basis: your consent (for example, analytics), or the necessity of performing our contract with you (providing the VPN connection).
You have the right to access, correct, update, restrict, or request erasure of your personal data, and the right to data portability and to object to processing. To exercise any of these rights, email support@secure-route-labs.com. You also have the right to lodge a complaint with your local supervisory authority.
We do not sell personal information in the conventional sense. However, permitting advertising partners (such as Google AdMob) to collect device identifiers for interest-based advertising may qualify as a "sale" or "sharing" under California law.
Categories collected: identifiers (Advertising ID; a randomly generated device/installation identifier used for guest device registration; IP address used transiently for connection establishment only) and internet/network activity limited to in-app interaction and bandwidth-total data — never browsing history.
Your rights: California residents may opt out of the "sale"/"sharing" of personal information by disabling personalized ads in their device settings, and may request access to or deletion of their data by emailing us.
The App is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us personal data, contact us and we will delete it promptly.
To delete any account and all associated data, email support@secure-route-labs.com from the address linked to your request, or use the in-app Delete Account option. Deletion requests are completed within 30 days. See our Delete Account & Data page for full details.
We may revise this Privacy Policy from time to time. Updates take effect when posted on this page, with the effective date above adjusted accordingly. Material changes will be highlighted within the App where practical.
Secure Route Labs
A-102, Shubh Square, Aamba Talavadi Road, Katargam,
Surat, Gujarat 395004, India